Gentle, patient-led approach
The appointment is paced around your comfort, with clear explanations before anything happens and options discussed throughout.
If blocked ears are affecting your hearing or comfort, this appointment helps you understand what is going on and what to do next.

The appointment is paced around your comfort, with clear explanations before anything happens and options discussed throughout.
You leave knowing whether wax build-up is likely, what you can do at home, and whether you should book a follow-up.
Get practical tips to help keep ears comfortable and reduce the chance of future build-up, tailored to your situation.
How it works
You will talk through your symptoms and any previous ear problems, then your ears are checked to look for wax build-up. If removal is suitable, the options are explained and carried out as appropriate. You will leave with clear aftercare advice and guidance on what to do if symptoms do not improve.
Choose a timeA quick discussion about discomfort, hearing changes, ear drops used, and any past ear infections or procedures.
You will be advised on aftercare and what changes to expect, plus when to seek further assessment if needed.
The appointment is paced around your comfort, with clear explanations before anything happens and options discussed throughout.
Who it's for
If one or both ears feel full, hearing seems reduced, or sounds feel dull, an ear check can help.
If you regularly get blocked ears or use hearing aids or earbuds often, you may benefit from tailored advice.
If you are unsure what to try at home, you can get clear, practical guidance and a plan.

Included
A straightforward check with a clear explanation of what is seen and what it may mean for your symptoms.
If removal is appropriate, you will be talked through what to expect and what feels comfortable for you.
Guidance on keeping ears comfortable, safe self-care, and what to avoid to reduce irritation or re-blocking.
Advice on whether a further appointment may help, or when another type of assessment would be more suitable.
Questions
Related
Pick a time online, or call the pharmacy if you'd rather talk it through first.