Quick, focused assessment
A structured chat about your symptoms, when they started, and how they are changing, so you are not left guessing.
A same-day check for suspected infected bites, with clear next steps and treatment advice when appropriate.

A structured chat about your symptoms, when they started, and how they are changing, so you are not left guessing.
Clear advice on what to look out for, how to reduce irritation, and what to avoid to prevent worsening.
You will leave knowing whether self-care is suitable, what treatment options may be available, or where to go next.
How it works
You will be asked about your bite, symptoms, medical history and any allergies, plus what you have already tried. A simple visual check of the affected area may be needed to understand what support is appropriate. You will leave with tailored self-care advice and, when appropriate, treatment options or a clear onward plan.
Choose a timeDiscuss symptoms comfortably in a confidential space, with time to ask questions and explain any concerns.
Advice is tailored around your current medicines, skin sensitivities, and any previous reactions to treatments.
A structured chat about your symptoms, when they started, and how they are changing, so you are not left guessing.
Who it's for
If a bite has changed over a few days and you are unsure whether it is healing normally.
If redness, warmth, swelling, or tenderness is spreading or becoming more uncomfortable.
If you would like confident, practical guidance on care at home and what to do next.

Included
Discussion of redness, swelling, pain, heat, discharge, and how quickly symptoms have changed.
Advice on gentle cleaning, soothing measures, and how to reduce scratching and further irritation.
If suitable, advice on what treatments may help and how to use them safely alongside your usual medicines.
Clear timeframes and warning signs to help you decide if you need further assessment.
Questions
Related
Pick a time online, or call the pharmacy if you'd rather talk it through first.