Confidential symptom discussion
You can talk through symptoms and concerns discreetly, without feeling rushed or judged.
A private chat about symptoms and the most suitable next steps to help you feel better sooner.

You can talk through symptoms and concerns discreetly, without feeling rushed or judged.
You leave knowing what to do today, what to avoid, and what changes to look out for.
A straightforward appointment focused on helping you move forward quickly and confidently.
How it works
You will be asked about your symptoms, how long they have been present, and any relevant health history or medicines. You will receive advice on self-care and hydration, and what to monitor over the next few days. If appropriate, you may be offered treatment or advised on the best place to go next, with clear safety-net guidance.
Choose a timeA structured chat to understand your symptoms and how they are affecting you day to day.
Support is delivered in a way that recognises this can feel uncomfortable to talk about.
You can talk through symptoms and concerns discreetly, without feeling rushed or judged.
Who it's for
For burning, stinging, urgency, or needing to pass urine more often than usual.
If you are unsure what self-care helps, or whether symptoms may need treatment.
If you prefer a discreet conversation and straightforward guidance without judgement.

Included
A guided discussion to understand your symptoms, timing, and any triggers or previous episodes.
Hydration, comfort measures, and tips to reduce irritation while symptoms settle.
If suitable, treatment may be offered and explained, including how to take it and what to expect.
Clear guidance on changes that suggest you should seek further assessment.
Questions
Related
Pick a time online, or call the pharmacy if you'd rather talk it through first.